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3 Things › FAQ

Frequently Asked Questions

How the day rolls over, where unfinished tasks go, how the Future tab and streaks work, and everything else worth knowing.

The day & your tasks

Is there a midnight reset? What happens at the end of the day?
There's no destructive reset. When a new day starts, completed tasks move to the Past tab and unfinished ones move forward in your queue, ahead of new tasks. Today holds up to 3 tasks; anything that doesn't fit waits for the next day with a free slot. Nothing is lost.
What happens to tasks I don't finish?
They move forward by themselves and take priority on your next day. Each day holds 3 tasks, so if there are more, the extra ones wait for the next day with a free slot. Those waiting for a later day show in the Future tab, and you can move one back into the queue at any time. There's no setting to change, and nothing is ever deleted.
What is "Start a new day"?
It's a manual action with two ways in: the Start a new day button appears once all 3 tasks are done, and Reset in the ⋯ menu is there at any time. Both file your completed tasks into Past, set the unfinished ones aside (you'll find them in the Future tab, marked Parked) and refill Today from your queue. Tasks you planned for later days stay where they are.
Will my streak break if I don't finish all three things?
Yes, unless a shield covers the day. A streak day needs all 3 tasks done by the end of your day — finishing 2 out of 3 doesn't count. With Pro you can hold streak shields, and a shield covers a missed day instead of ending the run.

The Future tab

What is the Future tab / Planner?
When your queue holds tasks for later, anyone can open the Future tab to see them — the ones queued for a coming day and the parked ones — and move any of them back into the queue. With Pro you can also plan Tomorrow and the Day after (3 tasks each) and keep a Backlog of tasks with no date.
What happens to tasks I planned ahead?
When their day arrives, they appear on Today. Unfinished tasks from earlier days go first, so if that day is already full, a planned task moves to the next day with a free slot. Start a new day and Reset only touch the tasks on Today: tasks planned for later days stay where they are.
What is the Backlog, and how do I move a task out of it?
The Backlog is part of Pro: a list of tasks with no date, in the Future tab. Add tasks to it there, then tap a task to plan it for Tomorrow or the Day after, or to move it to Today. There's no drag-and-drop — it's a quick tap.

Streaks & reminders

How does the streak work?
You earn a streak day by completing all 3 tasks by the end of your day. Miss a day and the streak resets, unless you have shields. With Pro you earn one shield for every 7 streak days, up to 2 at a time, and each shield covers one missed day — but only if you have enough shields for every day you missed. Your current streak is free and shows on Today; your longest streak, monthly and yearly totals and the heatmap are in the Past tab with Pro.
What is Save the Streak?
Save the Streak is an optional set of reminders. They stay off until you turn on Daily reminders in the Me tab (available when you are signed in with an account). With reminders on, the app sends a daily reminder at your chosen time. If a day is slipping, it can send an evening nudge around 7:00 PM when you have 1–2 tasks left, and a streak-at-risk alert around 9:30 PM if you still have unfinished tasks and an active streak.
Why didn't I get a streak reminder?
You won't get a reminder if reminders are turned off, all 3 tasks are already done (the evening nudge), you have no active streak to protect (the streak-at-risk alert), or it's already past the reminder time for the day.

Subscription & support

What is included in the Pro subscription?
Pro adds planning (Tomorrow, the Day after and the Backlog in the Future tab), streak shields, the Journal and the full Past tab — your longest streak, monthly and yearly history and the heatmap. Your 3 things a day, your current streak, the This week view in Past and the queued and parked tasks in the Future tab are always free.
How do I restore my subscription on a new device?
Sign in to the app, open the Me tab and tap Restore purchases. Use the same Apple ID or Google account — the store account — that bought Pro. If the app finds no purchase, check that your phone uses that store account, then contact us through the support form.
Where can I get help or send feedback?
Use the support form to report bugs, ask questions, or suggest improvements. You can also reach it from the Me tab inside the app.